Do you have superior client service skills and a great work ethic that you want to contribute to an established and continually growing financial advisory business? We are looking for strong, detail orientated people to join our team. Our formula for success is to put our clients first. If you’re looking for the tools, resources and freedom to build a great future, please contact us today!

Client Service Associate

Position Summary:

  • Draft and process paperwork for investment account establishment, funding, and maintenance
  • Client account service requests such as changes in beneficiary info, emails, mailing addresses, name change, etc.
  • Process client money movement requests such as distributions, ACH transfers, journals, wires and 401k rollovers,
  • Review and reconcile daily client activity to ensure accuracy
  • Trade requests, fund transfers, cost basis tracking, account profile updates, deposit/cash balance review, etc.
  • Responding to client and advisor requests for investment account inquiries and general service needs
  • Maintain CRM, client financial portal, portfolio management and document management system for client account activity and updates
  • Utilize CRM to manage client records and document client interaction for task initiation and completion;
  • Filing of all client related documents in firm’s document management system
  • Assist Operations Manager with firm reports such as quarterly performance reports, tax reports, and compliance related reporting
  • Prepare firm agreements and other documents for client signature
  • Produce various account reports and summaries for clients and Advisors as requested
  • Review and update client information in various systems as needed for client review meetings
  • Problem solve directly with custodians and or/software providers
  • Monitoring and resolving custodial alerts related to investment accounts
  • Facilitate rollovers of client 401(k) & other retirement accounts
  • Assist with firm wide projects as requested


  • 3+ years of client service experience in the wealth/investment management services industry
  • Excellent communication and computer skills, including Microsoft Office
  • Strong interpersonal skills and customer service approach to solving client inquiries
  • Ability to initiate and maintain overall accountability for client specific and department initiatives and projects
  • Strong attention to detail


Our goal is to create an environment where you create the best work of your career. In order to do that we offer:

  • Professional Development– We focus on a culture of learning. We offer full financial reimbursement for almost all professional development interests and efforts.
  • Salary– We aim to offer highly competitive compensation, made up a base salary and annual bonus.
  • 401k – We offer the opportunity for you to contribute to a 401k directly from your paycheck and make an employer contribution of 3% of your salary.
  • Flexible PTO – Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.
  • Benefits– We offer short-term and long-term disability insurance and a company retirement plan.

How to apply?

Please email your resume and cover letter to Phone calls are NOT accepted.